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Email CRM Contactually Raises $1 Million Seed Round, Kicks Off API Launch...

Washington, D.C.-based Contactually, which makes a lightweight CRM tool for email, is today announcing it has just closed on a $1 million seed-funding round led by SaaS backers Point Nine as well as...

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Webinar: Maximizer demonstrates how CRM can help businesses reduce marketing...

BRACKNELL, UK – 7 March, 2013 – Maximizer Software will be hosting an exclusive webinar on Wednesday 27 March, to offer practical insight into how Customer Relationship Management (CRM) systems can be...

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Canada’s Largest B2B Magazine Publisher Selects Maximizer CRM to Monitor...

March 7th 2013 - Maximizer Software, a leading provider of simple, accessible customer relationship management (CRM) and mobile CRM solutions was recently selected as the trusted CRM technology...

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HandShakez Gets $3.6 Million in Venture Capital

Handshakez announced Wednesday that it has closed $3.6 million in venture capital financing. Austin Ventures led the Series A round along with with First Round Capital, FLOODGATE, CrunchFund, Valhalla...

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Enterprises to Show CRM the Money

The CRM space has been languishing for a few years, but that’s set to change in the near future. In fact, CRM will be one of the top priorities for enterprise spending in 2013 and 2014, Gartner has...

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IBM’s Big Bet on Cloud Analytics

IBM is not only betting that it can provide the right tools, but also angling to provide the hardware, software and professional services skills necessary to help its customers capitalize on the latest...

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Social CRM, a new dimension for online Marketing

Fri, 03/08/2013 – 13:55 — Paul Anderson Social media is currently shaping the future for enterprises. An increasing number of companies are now training their employees to become social media experts...

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Reengagement And CRM

Customers are valuable. We all know that, of course. We work hard, strategize, and spend good money to acquire them. We brainstorm what they might want from our products and services, and then we try...

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Pitch Sites: A New Approach to Reaching out for ‘Sometimes Salespeople’

Pitch Sites is a new service design to support “sometimes sales people” — you know, those people out there who need to reach out to potential customers, employees, partners to “pitch” an idea, service,...

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Subscriptions, Social and CRM

Digital technologies may have upended a few business models, but they also lifted up the customer. The industries that can adapt to that new paradigm are the ones that will consider the advantages of...

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Cloud services can save you money — if you’re careful

The key to earning a positive return on investment when adopting cloud services — including software-as-a-service and infrastructure-as-a-service — is carefully studying costs and benefits to ensure...

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Using CRM to Screen Out Customer Bad Fits

Most companies invest in CRM because they think it’ll help them close more sales. But another great reason to put together a sound, end-to-end CRM strategy is to avoid some sales. I know that sounds...

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Siebel at 20

Siebel saved my life. Not really but sort of. By the early 1990s, I had been selling software for what seemed like a lifetime and dealing with the typical frustrations of life in sales. There weren’t...

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Salesforce.com Introduces Salesforce Company Communities–Reinventing the...

SAN FRANCISCO, May 30, 2013 /PRNewswire/ — Salesforce.com [NYSE: CRM], the world’s #1 CRM platform, today introduced Salesforce Company Communities, reinventing the intranet for the social and mobile...

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CRM Vendors Are the Worst CRM Practitioners

The folks selling nuts-and-bolts software like ERP or network management applications can be excused for being a little less than customer-centric. However, those selling, supporting or marketing CRM...

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CRM 2013: Growing Customers = Growing Revenues

The world of CRM is growing. In the past, businesses have placed a big focus on the “Management” portion of CRM but have somewhat neglected the “Customer Relationship” end. However, 2013 seems to be...

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Is it Time to Reboot Your CRM Software?

CRM technology is essential for forming lasting relationships with your customers and keeping track of your sales history and information. If you aren’t satisfied with your CRM software, there could be...

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How’s Your Mistake Process Management?

Perfection is elusive, if not impossible to achieve. Businesses are made up of people, and people are imperfect. They make mistakes — mistakes involving internal operations and mistakes that affect...

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Why Your CRM Data Needs to Go Social

Social media has completely revolutionized the world. Through social channels, people readily share information about themselves, their friends and families, and the brands that they love. In their...

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CRM Booming, Business Process Management Critical Too

Considering the sheer spending on Customer Relationship Management software  this year alone, it’s clear that enterprises see the benefits of popular CRM  platforms likeSalesforce .com and Microsoft...

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